Report and Attachment Issues
Incident Report for Runrun.it
Resolved
Esse incidente foi resolvido.

This incident has been resolved.
Posted Oct 24, 2019 - 11:02 GMT-03:00
Monitoring
Não recebemos novos reportes quanto à essa questão, mas continuaremos monitorando.
Posted Oct 23, 2019 - 18:40 GMT-03:00
Update
We are continuing to work on a fix for this issue.
Posted Oct 23, 2019 - 10:48 GMT-03:00
Identified
Estamos recebendo reportes de usuários sobre problemas ao acessar alguns relatórios e na funcionalidade de anexos. Identificamos que é um problema na infraestrutura de DNS da Amazon AWS. Eles estão trabalhando em uma solução.

We are receiving user reports of issues accessing some reports and attachment functionality. We identified this as a problem with Amazon AWS DNS infrastructure. They are working on a solution.
Posted Oct 23, 2019 - 10:47 GMT-03:00
This incident affected: Download / Upload files, Attachments (Upload/Download) and Reports, and "Download All Attachments" Feature.